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Patient experience survey core question handbook
This handbook explains the purpose of the patient experience survey core question set and how it fits within the national survey questionnaires. It also outlines some issues to consider when using the set in your own local data collection activities.
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Tip sheet: preparing elevator pitches
An elevator pitch is a short narrative about your project that can be used in a couple of different ways: to engage people to contribute to the improvement project and as a tool for socialising and promoting work through face-to-face interactions...
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Frontline Ownership workshop with Dr Michael Gardam
Seven videos discuss different techniques to tackling hand hygiene problems and other challenging issues.
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Opioid implementation package
This package outlines the next steps and what the options are to make a significant difference in opioid-induced adverse drug events.
- Walking in another’s shoes
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Pacific hub
This content provides various forms of consumer, whānau and community-focused health information, knowledge and resources with different Pacific perspectives for all users of the health system.
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Resilient health care
Resilient health care is defined as the capacity to adapt to challenges and changes at different system levels, to maintain high-quality care.
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Summary: Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
A summary of the latest report in our Window on Quality series which focuses on health for pacific peoples, from maternity to end of life using a life-course approach.
- Bowel cancer
- Equity Explorer