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Using lived experience to improve health services
This page has information, resources and practical advice about using lived experience to improve health services, to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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Paediatric vital sign chart (PVSC) quick reference guide
This guide gives quick ‘how to’ answers to commonly asked questions about completing the paediatric vital sign charts.
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Co-designing a patient, family and whānau escalation of care process factsheet for patients, family and whānau (consumers)
The Commission has developed a new co-design resource: a factsheet for hospitals to give to consumers who are considering joining the Kōrero mai/Talk to me co-design team. This was originally published in June 2017 and was updated in October 2020.
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Frequently asked questions about the Safe Surgery NZ programme
This document covers frequently asked questions for the Safe Surgery NZ programme including the surgical safety checklist, briefing, debriefing and collection of data for the safe surgery quality and safety marker.
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Resilient health care
Resilient health care is defined as the capacity to adapt to challenges and changes at different system levels, to maintain high-quality care.
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Members
Information about the members of the Young Voices Advisory Group | Ngā Reo Māhuri.
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Hand Hygiene: A review of literature and programmes
This document describes the findings of a literature review conducted as part of a wider review of the Health Quality & Safety Commission’s Hand Hygiene New Zealand (HHNZ) programme.
- Wound care (Frailty care guides 2023)
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Collaborating for quality: A framework for clinical governance
This guidance document sets out a high-level framework for clinical governance in health services in Aotearoa New Zealand.
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Trauma
The trauma domain of the Atlas of Healthcare Variation shows variation in the provision and use of trauma services by district health board (DHB) area.