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Principles for engaging consumers and whānau in mental health and addiction adverse event reviews
This information is provided for mental health and addiction (MHA) services. It is intended to guide adverse event review facilitators on the principles of engaging with consumers and their whānau affected by an adverse event and to complement...
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Executive summary: A window on quality 2021 (Part 1)
This year’s A window on quality 2021 explores the secondary impacts of our response on selected aspects of the functioning of our health system so we can learn from that experience and shape resilient system responses in the future.
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Using lived experience to improve health services
This page has information, resources and practical advice about using lived experience to improve health services, to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
- Heart failure (Frailty care guides 2023)
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Aotearoa Patient Safety Day 2022
Te Rā Haumaru Tūroro o Aotearoa | Aotearoa Patient Safety Day 2022 was observed on 17 November.
- Patient stories
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Members
Information about the members of the Young Voices Advisory Group | Ngā Reo Māhuri.
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Aotearoa New Zealand national point prevalence survey of healthcare-associated infections | Tiro whānui ā-motu mō te maimoa hauora – mate urutā
This report describes the approach to and findings of Aotearoa New Zealand’s first national point prevalence survey of healthcare-associated infections. This information will help us identify targets for quality improvement.
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5 questions to ask about your medications – consumer safety poster
Consumer poster available in English and te reo Māori to help patients, caregivers, families and whānau talk about medication with their health care providers.
- Further reading, articles and resources of interest