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Highlights in 2024/25
Some of the work highlighted in our Annual report
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Looking after Māori in hospital
This video, part of a series, is of Māori whānau telling their stories about engaging with health care services.
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Surgical checklist video: sign in
This video outlines step one of the World Health Organization's surgical safety checklist – sign in.
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Pharmac leaflet explaining medicine brand changes
This leaflet from Pharmac explains why brand names, appearance and packaging of your medicines may have changed.
- Mental health in primary care
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Partners in Care
Our programme’s aim is to ensure consumer and whānau engagement in the planning, delivery and monitoring of health services and therefore a higher quality and safer health system.
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Members
Information about the members of the consumer network.
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How to engage with consumers and whānau following an adverse event
Engaging consumers and whānau in reviews of harm can help to make health care safer.
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Progress in public reporting in New Zealand since the Ombudsman's ruling, and an invitation
Shuker C, Bohm G, Hamblin R, Simpson A, St George D, Stolarek I, Wilson J, Merry AF
New Zealand Medical Journal -
Including whānau voices in family violence homicide in-depth reviews
Since 2019, the Family Violence Death Review Committee has been seeking the input of surviving family and whānau members as part of the in-depth review process. This article is a reflection on the process and how we can improve it.