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- Case for change
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Adult primary care patient experience survey: General practice guide to getting started
A guide for general practices about getting started with the adult primary care patient experience survey.
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From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement
From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement.
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The Global Trigger Tool: A review of the evidence
This report reviews the literature associated with the development and use of trigger tools to determine rates of harm in health care settings, with particular attention on the Institute of Healthcare Improvement's Global Trigger Tool.
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Co-design programme evaluation and case studies 2015–16
The 2015–16 co-design programme was delivered in two DHBs over an eight-month period from October 2015 to May 2016. The evaluation report, interviews and case studies from the programme are now available.
- Measuring and reporting pressure injuries
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Kia Toipoto: Closing gender, Māori, Pacific and ethnic pay gaps
Te Tāhū Hauora Health Quality & Safety Commission is committed to reducing gender, Māori, Pacific and ethnic pay gaps. This document summarises our plan to close those pay gaps.
- Te Kāhui Mahi Ngātahi | Consumer Advisory Group terms of reference
- Capture
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Medicines
The national medication safety programme aims to greatly reduce the number of New Zealanders harmed each year by medication errors in our hospitals, general practices, aged care facilities and across the entire health and disability sector.