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Results of the all-of-Commission consumer forum survey
The Health Quality & Safety Commission’s Partners in Care team held an all-of-Commission consumer forum in May 2019.
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Safer use of anticoagulants: Russ's story
Russ is a consumer representative on the Te Tāhū Hauora safer use of anticoagulants project. In this video he shares his experience of taking anticoagulants, in the hopes it might help others who find out they need to take them.
- Infection and antibiotic use following major surgery
- Skin tears | Tīhore o te kiri (Frailty care guides 2023)
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The path of making things right
Trauma services, community rehabilitation and kaupapa Māori providers are taking part in a quality improvement project focused on strengthening post-acute rehabilitation and support for patients (tūroro) with major trauma.
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Publications
This page contains links to reports, journal articles and other publications related to the patient experience surveys.
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Tip sheet: preparing elevator pitches
An elevator pitch is a short narrative about your project that can be used in a couple of different ways: to engage people to contribute to the improvement project and as a tool for socialising and promoting work through face-to-face interactions...
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The co-design process
Co-design is how we partner to design a higher quality and safer health system. Watch this 1-minute animation to learn more.
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Enhancing accessibility: how to begin
Mary Schnackenberg, consumer and disability advocate, highlights the key factors to consider while embarking on the accessibility journey, emphasising the importance of including diverse people at the table.
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Practical accessibility tips for producing consumer resources
Learn cost-effective accessibility tips for creating consumer resources and communications by watching this video.