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Publications
This page contains links to reports, journal articles and other publications related to the patient experience surveys.
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Resilient health care
Resilient health care is defined as the capacity to adapt to challenges and changes at different system levels, to maintain high-quality care.
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National review of avoidable deaths
Our role is to reduce avoidable deaths in New Zealand. We examine what contributes to a person’s death, and work with families and whānau, communities, clinicians, health services and other parts of government to prevent avoidable deaths.
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Arms Legislation Bill SuMRC submission Oct 2019
Submission to Committee Secretariat, Finance and Expenditure Committee, from the Suicide Mortality Review Committee on the Arms Legislation Bill.
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Ō Mātou Reo: Our Voices
Putting consumers, whānau and communities at the heart of conversations about our health system in New Zealand.
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Adult primary care patient experience survey: Patient management system instructions
Patient management system instructions for the primary care patient experience survey, for Best practice, Medtech and MyPractice patient management systems.
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Escalation mapping tool
This mapping exercise will help you to develop your own local escalation pathway for recognition and response to patient deterioration.
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Position paper on the transparency of information related to health care interventions
The Commission has reviewed the evidence surrounding publication of outcomes data such as rates of surgical mortality and other complications.
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Patient experience
We conduct national patient experience surveys to regularly collect, measure and use patient experience feedback for quality improvement.
- Pressure injury QSMs