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Consumer and whānau engagement workshop
Sharing examples of what great engagement with people using health services and their whānau looks like was one of the highlights of a workshop held in Wellington this month.
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Adult hospital inpatient experience survey: methodology and procedures
These flyers for patients are to promote the adult hospital patient experience survey in hospitals.
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Trauma work programme
Every year in New Zealand on average, 2,500 people are admitted to hospital with major trauma. For those who survive, their injuries can have a profound and lasting impact.
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Accessibility and resourcing for consumer, whānau and community engagement
This page has information, resources and practical advice about accessibility and resourcing for consumer, whānau and community engagement to support implementation of the code of expectations for health entities' engagement with consumers and whānau
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New strategy launched to improve quality and safety across New Zealand’s health and disability system
A system-wide approach to improving the quality and safety of care.
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Healing, learning and improving from harm
To improve consumer and health care worker safety by supporting health and disability service providers to report, heal, learn and improve after the harm has occurred.
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Survey results
Patient experience survey results are publicly available through interactive data explorers and national reports. Health providers participating in the survey access their own local data through a secure online portal.
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Patient-reported outcome measures in New Zealand: Results from the adult primary care patient experience survey
This is our the first national report on patient‑reported outcome measures (PROMs) in New Zealand. It outlines how PROMs are being implemented and presents results from two measures.
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Fifteenth Annual Report of the Perinatal and Maternal Mortality Review Committee: Reporting Mortality and Morbidity 2020
The Fifteenth Annual Report of the Perinatal and Maternal Mortality Review Committee | Te Pūrongo ā-Tau Tekau mā Rima o te Komiti Arotake Mate Pēpi, Mate Whaea Hoki.
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Te Pae Hauora o Ruahine o Tararua MidCentral case study: Implementing a major trauma pathway for coordinated care and timely access to allied health input
After people are admitted to Te Pae Hauora o Ruahine o Tararua MidCentral with major trauma, their experience of inpatient acute rehabilitation services varied significantly in terms of quality and consistency.