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• Aged residential care analysis of harm (adverse) events 2024/2025
  Resource | Published: 30 Jun 2026

  Analysis of aged residential care reporting of serious harm events during 2024/25. Considers reported harms and learning opportunities identified through harm event reviews. Highlights opportunities for system-focused learning and wider reporting.

  System safety Aged residential care
• Tracey’s story: Living with Ehlers-Danlos syndrome
  Resource | Published: 23 Jun 2022

  Tracey shares her experiences of living with Ehlers-Danlos syndrome, a group of disorders that affect connective tissue, and how it has impacted her life.

  Consumer
• Zero seclusion case studies: How DHBs are successfully reducing the use of seclusion
  Resource | Published: 17 Nov 2021

  This document features the experiences of six health professionals who have successfully reduced the use of seclusion in their district health board's mental health and addiction services.

  Zero seclusion
• Learning from harm education
  General page

  The Learning from harm education programme educates participants how to review health care harm, understand work that supports healing and create quality improvement actions to reduce the risk of harm.

• Pacific models for engagement
  Resource | Published: 15 Sep 2023

  The resources represent ‘bread and butter’ models that can enhance your understanding and practice. They are intended to be used with a wayfarer to guide you through their application.

  Consumer
• National hand hygiene compliance report: 1 July to 31 October 2021
  Resource | Published: 1 Jul 2022
  Infection prevention and control Hand hygiene
• 'You said, we did' posters for patient experience and HCSS surveys
  Resource | Published: 12 Dec 2024

  This poster can be filled out and used to let people know the changes your service is incorporating as a result of feedback collected by the home and community support services experience survey.

  Patient experience
• Let’s plan to leave hospital | Me whakamahere i te wehenga i te hōhipera
  Resource | Published: 21 Mar 2022

  Hospital staff want you to leave feeling well informed and with answers to any questions you may have. This sheet will help.

  Consumer
• Special report on alcohol related deaths
  Resource | Published: 15 Dec 2011

  Special Report: The involvement of alcohol consumption in the deaths of children and young people in New Zealand during the years 2005–2007

  Mortality Review Child & Youth Mortality Review