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• Patient-reported outcome measures in New Zealand: Results from the adult primary care patient experience survey
  Resource | Published: 19 Feb 2026

  This is our the first national report on patient‑reported outcome measures (PROMs) in New Zealand. It outlines how PROMs are being implemented and presents results from two measures.

  Patient experience Health Quality Intelligence
• Our voices
  General page

  A collection of consumer and whānau stories, in their own words.

• The co-design process
  Resource | Published: 23 May 2023

  Co-design is how we partner to design a higher quality and safer health system.  Watch this 1-minute animation to learn more.

  Consumer hub Partners in Care
• Open4Results
  General page

  Open4Results highlights harm prevented and money saved through the improvements made by health services in areas where Te Tāhū Hauora has a focus.

• Instructions for reviewing and correcting Surgical Site Infection Improvement Programme (SSIIP) data in National Monitor
  Resource | Published: 24 Aug 2022

  This document has been developed as a guide for SSIIP champions to review and correct SSIIP data in National Monitor (the data entry platform for the Health Quality & Safety Commission’s surveillance).

  Infection prevention and control
• Surgical site infection rate is higher following hip and knee arthroplasty when cefazolin is underdosed
  Resource | Published: 18 Nov 2021

  This paper by Dr Arthur Morris, Dr Sally Roberts, Nikki Grae and Dr Chris Frampton highlights increased rates of infection following hip and knee arthroplasty when cefazolin is underdosed.

  Infection prevention and control Safe Surgery NZ
• New Zealand patient experience survey programme refresh 2019/20
  Resource | Published: 19 Nov 2021

  This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.

  Health Quality Intelligence Patient experience
• National hand hygiene compliance report 1 November 2019–29 February 2020
  Resource | Published: 18 Nov 2021

  National hand hygiene compliance report for the period of 1 November 2019 to 29 February 2020.

  Infection prevention and control Hand hygiene
• National hand hygiene compliance report 1 November 2018–31 March 2019
  Resource | Published: 18 Nov 2021

  National hand hygiene compliance report for the period of 1 November 2018–31 March 2019.

  Infection prevention and control Hand hygiene
• How to use the Hand Hygiene Compliance Application (guide for auditors)
  Resource | Published: 1 Jul 2022

  This presentation outlines how to use the Hand Hygiene Compliance Application for auditors.

  Infection prevention and control Hand hygiene