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Infographic about people living in aged residential care (interRAI 2018/19)
This infographic presents information from the interRAI 2018/19 annual report.
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Template for ward contacts – infection prevention and control (IPC) walk rounds
This MS Word template is to support providers in developing and implementing an IPC walk rounds programme.
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Adult primary care patient experience survey: protocol for reviewing patient comments
This document outlines the protocol for reviewing patient comments from the adult primary care patient experience survey.
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Adult primary care patient experience survey: PHO guide to getting started
A guide for primary health organisations (PHOs) about getting started with the adult primary care patient experience survey.
- Guide for health professionals caring for kaumātua (Frailty care guides 2023)
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Consumer voice: Shaping the future of health care services in Aotearoa
On 10 November 2022, people gathered from across the country for a hui in Wellington. Members of the consumer health forum Aotearoa share their perspectives and experiences of health care.
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A Window on the Quality of New Zealand's Health Care 2017
The 2017 edition of the Health Quality & Safety Commission’s Window on the Quality of New Zealand’s Health Care brings our measures up to date and draws out key messages about the quality of New Zealand’s health system.
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Second annual update on increasing transparency in New Zealand health care
This is the second annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.
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Third annual update on increasing transparency in New Zealand health care
This is the third annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.
- A Window on the Quality of New Zealand’s Health Care 2018