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OIA Responses
Proactively released responses to Official Information Act requests.
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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).
- COVID-19 care in the community system learning opportunities
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New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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Special report: Child and youth mortality from motorcycle, quad bike and motorised agricultural vehicle use
Special report from the Child and Youth Mortality Review Committee: Child and youth mortality from motorcycle, quad bike and motorised agricultural vehicle use, with a focus on deaths under age 15 years.
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Presentations from the webinar: Preventing and managing skin problems in the residential care setting
Two main presentations from the webinar about preventing and managing skin problems in the residential care setting on 15 November 2023.
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Using HCSS survey data for quality improvement
This document helps you to undertake quality improvement initiatives from the survey data.
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The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)
Consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.
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First public release of adult primary care patient experience survey results by PHO
Selected results from the adult primary care patient experience survey will be publicly available at primary health organisation (PHO) level for the first time through the online patient experience explorer.
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Trauma work programme
Every year in New Zealand on average, 2,500 people are admitted to hospital with major trauma. For those who survive, their injuries can have a profound and lasting impact.