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Adult primary care patient experience survey: PHO guide to getting started
A guide for primary health organisations (PHOs) about getting started with the adult primary care patient experience survey.
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Our consumer advisory group
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Summary of inaugural consumer health forum Aotearoa and participant feedback
The Commission hosted the inaugural consumer health forum Aotearoa over two sessions on 24 November 2021. A total of 108 people took part.
- Frequently asked questions: Partners in Care
- Infection and antibiotic use following major surgery
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Home and community support services experience survey – have your say
We would like to hear about your experiences of home and community support services. Your valuable feedback will help improve the quality of these support services.
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Frontline Ownership workshop with Dr Michael Gardam (videos)
Seven videos discuss different techniques to tackling hand hygiene problems and other challenging issues.
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Our voices | ō mātou reo attendee evaluation report
To enhance the quality of future consumer health forum Aotearoa events, He Hoa Tiaki | Partners in Care conducted a survey of people who attended the Our voices | ō mātou reo event. This is a summary of their feedback.
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How to engage with consumers and whānau following an adverse event
Engaging consumers and whānau in reviews of harm can help to make health care safer.
- Dementia overview | Tirohanga whānui o te mate wareware (Frailty care guides 2023)