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Video: Communicating with Māori in a health setting
Lana Bartlett describes her family's experiences communicating with health care staff during her father's stay in hospital.
- Delirium | Mate kuawa (Frailty care guides 2023)
- 2023/24 Health and disability sector harm (adverse) events infographic
- 2022/23 Health and disability sector harm (adverse) events infographic
- National patient experience survey: Results for patients treated in May 2019
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Consumer and whānau engagement workshop
Sharing examples of what great engagement with people using health services and their whānau looks like was one of the highlights of a workshop held in Wellington this month.
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BMJ Quality & Safety: Elimination of central-venous-catheter related bloodstream infections from the intensive care unit
The authors set out to reduce CRBSI and introduced interventions in their intensive care unit (ICU) over a 4-year period using a quality improvement approach.
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Consumers share how their lived experience contributed to health improvements
Consumers share their experiences of consumer engagement in the health sector and how their lived experience led to changes to health care for their whānau and communities.
- National patient experience survey: Results for patients treated in August 2019
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Maternity
The New Zealand maternity clinical indicators are the result of collaboration between the Ministry of Health and maternity stakeholders representing consumer, midwifery, obstetric, general practice, paediatric and anaesthetic perspectives.