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Restorative practice
We focus on restorative practice and hohou te rongo, which is peace-making from a te ao Māori world view. This mahi appreciates that relationships make us human; they can be positive or harmful, and they are important in healing.
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Kia Toipoto: Closing gender, Māori, Pacific and ethnic pay gaps | Pinea ngā āputa utu ā-ira, ā-Māori, ā-Pasifika – Action plan | Mahere mahi
This action plan is taken from the full document published December 2023 by Te Tāhū Hauora Health Quality & Safety Commission.
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New Zealand national maternity early warning system (MEWS) preparation and implementation guide
The health of pregnant and recently pregnant women can deteriorate for many reasons. At times, the failure to recognise signs of deterioration, escalate care and respond appropriately can cause preventable deterioration.
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Statement of Performance Expectations | Ngā Paearu Mahi 2024/25 (updated)
The Statement of Performance Expectations for Te Tāhū Hauora Health Quality & Safety Commission for the period 1 July 2024 to 30 June 2025.
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Surgical Safety Checklist (Australia & New Zealand)
This checklist has been adapted from the World Health Organization Surgical Safety Checklist by the Royal Australasian College of Surgeons.
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Video: Surgical safety checklist (summary version, 4min 03sec)
This is a summary version of the Commission's video on effective use of the World Health Organization's surgical safety checklist.
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Presentations from the all-of-Commission consumer's forum
On 22 May 2019, the Health Quality & Safety Commission's Partners-in-Care programme held an all-of-Commission consumer forum.
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ARRC mini-collaborative evaluation report and case studies
This toolkit is designed to help health care staff undertake quality improvement, specifically those working in aged residential care (ARC).
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Guide for developing a consumer experience framework (DHB quality and risk managers)
A guide to developing a framework for collecting information from consumers to improve the quality of health and disability services.
- Pressure injury | Whara pēhanga (Frailty care guides 2023)