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Annual Report 2013/14
The Commission's annual report for the period 1 July 2013 to 30 June 2014 is available to download below.
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Participate in DEWS
We invite aged residential care facilities to register their interest to implement the Deterioration Early Warning System (DEWS).
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Patient deterioration preparation and implementation guide
This is a guide to preparing and implementing a recognition and response system, for recognising and responding to patient deterioration.
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Escalation mapping tool
This mapping exercise will help you to develop your own local escalation pathway for recognition and response to patient deterioration.
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Guide for developing a consumer experience framework (DHB quality and risk managers)
A guide to developing a framework for collecting information from consumers to improve the quality of health and disability services.
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He maungarongo ki ngā iwi: Envisioning a restorative health system in Aotearoa New Zealand
This framework supports the health and disability sector to mitigate and respond to health care harm in Aotearoa New Zealand.
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Adult hospital outpatient experience survey – have your say
We want to know about your experiences during your recent hospital outpatient clinic appointment. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.
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Eighth Annual Report of the Perinatal and Maternal Mortality Review Committee
This report details perinatal and maternal deaths from 1 January to 31 December 2012, and analyses six years of perinatal mortality data from 2007 to 2012 and seven years of maternal mortality data from 2006 to 2012.
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Survey resources for health care staff
This page contains background information and links to resources for health care staff to support participation in the patient experience surveys.
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Using survey data for quality improvement
Use patient experience survey data to improve care. Access tools and guides to support quality improvement and co-designed service changes.