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Resilient health care
Resilient health care is defined as the capacity to adapt to challenges and changes at different system levels, to maintain high-quality care.
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Example policy: Adult vital sign and early warning score measurement, recording and escalation
This policy 'adult vital sign and early warning score measurement, recording and escalation', is provided as an example only and will need to be adapted to reflect expectations for local practice and processes.
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Keeping you safe during surgery – surgical safety brochure for patients
Brochure for patients to explain the various elements of the surgical safety checklist.
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Sepsis information for patients and whānau
Information to help patients and whānau understand sepsis, treatment, intensive care and recovery.
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Co-designing nudges: Phase two of raising the bar on the national adult inpatient experience survey
Raising the bar on the national patient experience survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
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Raising the bar on the national patient experience survey: phase one
Raising the Bar on the National Patient Experience Survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
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Consumer opportunities
Read more about the current open opportunities for consumers to get involved.
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Frontline Ownership workshop with Dr Michael Gardam
Seven videos discuss different techniques to tackling hand hygiene problems and other challenging issues.
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Strengthening Consumer and Whānau Engagement in health
This free webinar offers a practical introduction to consumer and whānau engagement, what it is, why it matters for our health system, who it applies to, and how it can be implemented effectively.
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Pain-relieving medicines for acute pain – information for patients
The Health Quality & Safety Commission, Choosing Wisely and the Australian and New Zealand College of Anaesthetists have developed an information leaflet to help patients, caregivers and whānau use opioid medicines safely, to manage non-cancer pain.