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Family of measures
Watch Dr Robert Lloyd from the Institute for Healthcare Improvement (IHI), show how to use a 'family of measures' to monitor the impact of quality improvement work.
- Systems Engineering Initiative for Patient Safety Human Factors tool
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Matthew Ames’ sepsis survival story
Matthew Ames was 39 years old when he suffered a life-threatening reaction to what started as a sore throat. The father of four developed sepsis, leading to the loss of all of his limbs. This is the story of his illness and recovery.
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Quality improvement: no quality without equity?
Over the past 30 years, the health quality movement has striven to reduce unwarranted variation. In this paper we examine the New Zealand context.
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Patient experience survey timetables
Timetables outlining the survey periods for the patient experience surveys.
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Learning from adverse events report 2018/19
This is the annual learning from adverse events report for 2018/19, published by the Health Quality & Safety Commission. The report covers adverse events reported by New Zealand's 20 district health boards (DHBs) and other providers.
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Learning from adverse events report 2017–18
This is the annual learning from adverse events report for 2017–18, published by the Health Quality & Safety Commission. The report covers adverse events reported by New Zealand's 20 district health boards (DHBs) and other providers.
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Open4Results
Open4Results highlights harm prevented and money saved through the improvements made by health services in areas where Te Tāhū Hauora has a focus.
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New Zealand adult hospital outpatient experience survey questionnaire
This document is a copy of the online adult hospital outpatient experience survey questionnaire.
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Addressing unwarranted variation: literature review on methods for influencing practice
This literature review focuses on methods used overseas for identifying and reducing unwarranted variation in health care with a view of informing the approach in New Zealand.