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Executive summary: A window on quality 2021 (Part 1)
This year’s A window on quality 2021 explores the secondary impacts of our response on selected aspects of the functioning of our health system so we can learn from that experience and shape resilient system responses in the future.
- Partnerships
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Improving health outcomes: Pacific consumer group’s talanoa on Bula Sautu
This document is a thematic analysis of feedback on the Health Quality & Safety Commission’s report, Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19.
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Information flyers for home and community support services experience survey
These information flyers can be given to people receiving home and community support services to promote and raise awareness about the survey. They are available in a range of languages.
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Final report: Review of the national mortality review function
In September 2021, Francis Health was commissioned by the Health Quality & Safety Commission to undertake an independent review that looked at the ‘first principles’ of mortality review as a function.
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Evaluation of the primary care patient experience survey tool
In 2017, the Ministry commissioned this formative evaluation of the National Primary Care Patient Experience Survey tool to assess how well it is working and whether improvements can be made.
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Adult hospital inpatient experience survey – have your say
We want to know about your experiences during your recent stay in hospital. Your valuable feedback will be used to help improve the quality of care and patient safety.
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Trauma work programme
Every year in New Zealand on average, 2,500 people are admitted to hospital with major trauma. For those who survive, their injuries can have a profound and lasting impact.
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Measuring culturally safe care through the patient experience surveys
Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
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Webinar: Men who use violence
The Family Violence Death Review Committee held a webinar in partnership with the New Zealand Family Violence Clearinghouse to present the findings of the FVRDC Sixth Report 'Men who use violence'.