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- Human factors and Ergonomics
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Just and fair culture
This training video illustrates the principles of a just and fair culture; in a just culture, people feel safe and secure to speak up when an error occurs.
- Engaging consumers and whānau
- Recognition and response systems
- Surgical teamwork and communication
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Methodology and definitions for Perinatal and Maternal Mortality Review Committee reporting
This document provides methodology and definitions for Perinatal and Maternal Mortality Review Committee reporting.
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Infection prevention and control (IPC) walk rounds: Toolkit and implementation guide
This resource is designed to help hospital staff plan and engage executive and senior leaders in IPC walk rounds, capture issues and suggestions, and develop and implement improvements.
- Improving surgical teamwork and communication: A guide to preparing and implementing
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Code of expectations for health entities’ engagement with consumers and whānau
Consumer and whānau engagement remains an important part of improving health services in New Zealand. Health entities should engage with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Code of expectations for health entities’ engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.