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Guide to using the quality and safety markers dashboard
The national quality and safety marker report moved to a dashboard format in December 2020. This guide has been created to help people use and understand the QSM dashboard and its features.
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Patient, family and whānau escalation process case for change
The case for change for a patient, family and whānau escalation process which forms part of the Health Quality & Safety Commission's patient deterioration programme.
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The deteriorating adult patient: Current practice and emerging themes
This paper provides a ‘snapshot’ of current practice in the recognition and management of the deteriorating adult inpatient in New Zealand. It also includes health sector views on emerging themes from international literature.
- Recognition and response system retrospective case note review template
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Co-design programme evaluation and case studies 2015–16
The 2015–16 co-design programme was delivered in two DHBs over an eight-month period from October 2015 to May 2016. The evaluation report, interviews and case studies from the programme are now available.
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Special Report: Unintentional suffocation, foreign body inhalation and strangulation
Special Report from the Child and Youth Mortality Review Committee on unintentional suffocation, foreign body inhalation and strangulation.
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Guidelines for working with Asian patients and their families
Information and guidance for clinicians to increase cultural awareness, sensitivity, knowledge and skills when working with Asian patients and their families.
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Webinar videos: Exploring the impact of aged residential care and older Māori
Videos from the 5 May 2022 webinar on the impact of aged residential care and older Māori, featuring presenters Dr Joanna Hikaka and Dr Ngaire Kerse from the University of Auckland.
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How to engage with consumers and whānau following an adverse event
Engaging consumers and whānau in reviews of harm can help to make health care safer.
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Ngā whānau Māori wheako ki te tauwhiro pāmamae me te whakaoranga | Whānau Māori experiences of major trauma care and rehabilitation
Download the full report, executive summary, two resources for clinicians (‘Whakawhanaungatanga with whānau Māori who experience trauma events’ (PDF) and ‘Supporting whānau Māori who experience trauma events’ (MS Word)) or read a brief summary.