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Using lived experience to improve health services
This page has information, resources and practical advice about using lived experience to improve health services, to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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Safe sleep videos from Northland DHB
Northland District Health Board (DHB), in conjunction with the regional Child Health Network and Whakawhetu, has produced four television commercials promoting SUDI prevention with the acronym PEPE - Place, Eliminate, Position and Encourage.
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New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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Amended questions on how patients access care
There are amendments to the adult primary care patient experience survey questionnaire.
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Video: Ron Paterson shares personal experience of great hospital care
Ron Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.
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How to sleep safely during pregnancy
Brochures, posters and videos from the campaign Sleep on side when baby's inside.
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Counties Manukau Health safe surgery posters
Localised start-of-list and surgical safety checklist posters from Counties Manukau Health.
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Eighth report of the Perioperative Mortality Review Committee | Te pūrongo tuawaru o te Komiti Arotake Mate Whai Muri mai i te Poka
The eighth Perioperative Mortality Review Committee report presents data and information on perioperative mortality in Aotearoa New Zealand between 2012 and 2017. In particular, it focuses on mortality following emergency laparotomy outcomes for Māor
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Learning from adverse events report 2018/19
This is the annual learning from adverse events report for 2018/19, published by the Health Quality & Safety Commission. The report covers adverse events reported by New Zealand's 20 district health boards (DHBs) and other providers.
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Learning from adverse events report 2017–18
This is the annual learning from adverse events report for 2017–18, published by the Health Quality & Safety Commission. The report covers adverse events reported by New Zealand's 20 district health boards (DHBs) and other providers.