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- National patient experience survey: Results for patients treated in February 2018
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The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)
Consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.
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Australia and New Zealand hip fracture registry
The Australia and New Zealand Hip Fracture Registry supports improvement in hip fracture care through data collection, reporting and learning opportunities.
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Pre-hospital community sepsis pathways
These tools are designed to support health professionals working in community and pre-hospital settings to recognise sepsis early and initiate timely management
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Healing and learning from harm
Pou hihiri, Pou o te aroha | Healing and learning from harm was developed by the Diana Unwin Chair in Restorative Justice and Stella Maris productions in consultation with several health sector and Māori partners, and funded by the Commission.
- National patient experience survey: Results for patients treated in February 2017
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Trauma work programme
Every year in New Zealand on average, 2,500 people are admitted to hospital with major trauma. For those who survive, their injuries can have a profound and lasting impact.
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ARRC mini-collaborative evaluation report and case studies
This toolkit is designed to help health care staff undertake quality improvement, specifically those working in aged residential care (ARC).
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Surgical Safety Checklist (Australia & New Zealand)
This checklist has been adapted from the World Health Organization Surgical Safety Checklist by the Royal Australasian College of Surgeons.
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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).