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Communicating effectively with older people and their whānau/family
The Communicating effectively with older people and their whānau/family | Kia kōrerorero pai ki ngā kaumātua me ō rātou whānau part of the Frailty care guides 2023.
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Hand Hygiene New Zealand patient participation guidelines 2013
The patient participation guidelines are designed to assist district health board (DHB) hand hygiene coordinators to develop and implement a hand hygiene patient participation programme as one component of their overall multi-modal programme
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Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England, 2005–13
This report from The King's Fund provides an analysis of trends in inpatient surveys in NHS acute trusts in England from 2005–13.
- National patient experience survey: Results for patients treated in May 2016
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Healing, learning and improving from harm
To improve consumer and health care worker safety by supporting health and disability service providers to report, heal, learn and improve after the harm has occurred.
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Health equity links
Examples of strategies helping address inequities in the Aotearoa New Zealand health sector.
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Hand Hygiene New Zealand questionnaire: Evaluating the tolerability and acceptability of alcohol-based hand rub among health care workers
These three documents are parts one, two and three of a questionnaire about evaluating the tolerability and acceptability of alcohol-based hand rub among health care workers.
- Urinary incontinence (Frailty care guides 2023)
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Te Whatu Ora Capital, Coast and Hutt Valley case study: Improving inpatient rehabilitation services for patients following major trauma
This project aimed to understand allied health input into the care of major trauma patients and investigate opportunities to improve trauma rehabilitation and enhance patient experiences at Wellington Regional Hospital.
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Patient story: Matthew Gunter
Matthew was 16 years old when he developed appendicitis. His mum, Heather, took him to the local emergency department and he had surgery that night to remove his appendix.