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Measuring culturally safe care through the patient experience surveys
Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
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Summary: Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
A summary of the latest report in our Window on Quality series which focuses on health for pacific peoples, from maternity to end of life using a life-course approach.
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The prevalence of healthcare-associated infections in New Zealand public hospitals 2021
This article presents the findings from the first national point prevalence survey of all district hospitals, undertaken by the Health Quality & Safety Commission in 2021.
- Guide for health professionals caring for kaumātua (Frailty care guides 2023)
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Sources of healthcare-associated Staphylococcus aureus bacteraemia in New Zealand acute hospitals
Barratt R, Clendon G, Gibson B, Roberts SA
New Zealand Medical Journal -
Adult hospital patient experience survey: What have we learned from 5 years’ results?
This report sets out major themes from the results of the adult hospital patient experience survey since its inception in 2014. It covers how responses have changed over that time, and the variation in responses between different groups.
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Patient, family and whānau escalation: Kōrero mai projects – what we know so far
Case study from the three test sites exploring the complexity of communication relating to escalation.
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Open4Results – December 2017
The Health Quality & Safety Commission has released the latest update of its Open4Results report.
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Executive summary: A window on quality 2022 (Part 2)
In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).