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Consumer voice: Why your community should get involved in the consumer health forum Aotearoa
Members of the consumer health forum Aotearoa share why the community voice is important.
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Primary care patient experience survey: Foundation standard / Cornerstone accreditation
A summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.
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Capturing the voice and themes from the aged residential care workshops
This presentation captures the voice and themes from the Commission-hosted aged residential care engagement workshops, held in 2018.
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Patient-reported outcomes
Patient-reported outcome measures collect and measure feedback about aspects of a patient’s own health and wellbeing.
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Te Kete Hauora patient advisory group workbook
This workbook was developed by the Hutt Union and Community Health Service as a tool to gather views and feedback from their consumer advisory group.
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Resources for Te Rā Haumaru Tūroro o Aotearoa | Aotearoa Patient Safety Day 2021
View our five videos about giving and receiving culturally responsive care or download our poster.
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Penina's story — lead maternity care midwife
Penina has been a lead maternity care midwife for over 20 years. She says when a Pacific person comes to her, they expect she will understand how to best care for them without them having to spell it out.
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Consumer profile: Josh McMillan
Josh McMillan has been a member of Ngā reo māhuri | Young voices consumer advisory group since 2023. We interviewed Josh to learn more about his journey as a consumer, becoming a leader and his commitment to improving outcomes for rangatahi.