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Development of patient experience indicators for New Zealand
KPMG has developed a report on the development of patient experience indicators for New Zealand for the Commission.
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Accessibility and resourcing for consumer, whānau and community engagement
This page has information, resources and practical advice about accessibility and resourcing for consumer, whānau and community engagement to support implementation of the code of expectations for health entities' engagement with consumers and whānau
- About the primary care programme
- Cancer
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Adult primary care patient experience survey
Our national adult primary care patient experience survey collects and measures patient feedback on health care for quality improvement. The patient experience survey programme is one of the largest public survey programmes in Aotearoa New Zealand.
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Hand hygiene patient stories
Hand Hygiene New Zealand promotional resource: Patient stories.
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Surgical safety culture survey report 2019
The 2019 surgical safety culture survey was undertaken by Mobius Research and Strategy, to assist in evaluation of the Health Quality & Safety Commission's Safe Surgery NZ programme. This report presents the results of the 2019 survey.
- Restorative practice and hohou te rongo
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Supporting the Māori workforce of tomorrow
Our internship programme builds data talent through public‑sector experience in ethical data work. This summer's interns have focused on improving Māori visibility in health quality measures and deepening understanding of SUDI risks.
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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.