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Clinical governance recommendations for recognition and response systems
A clinical governance committee is needed to provide oversight and expert advice about the safety, effectiveness, and ongoing improvement of the recognition and response system.
- Skin tears | Tīhore o te kiri (Frailty care guides 2023)
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Thematic analyses
The thematic analysis of adverse events aims to combine information from providers to see if the harm from individual events is being replicated across the system.
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Stay safe from infection
This short video explains what you and your family and whānau can do to prevent an infection developing in your wound when you have surgery.
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Publications
This page contains links to reports, journal articles and other publications related to the patient experience surveys.
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Home and community support services experience survey: National results 2024
This report presents national findings from the 2024 Home and community support services experience survey. The survey aim is to better understand how home and community support services are working for people and how they can be improved.
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Open4Results – November 2016
Open4Results is a six-monthly report on the harm prevented, and money saved, in areas the Health Quality & Safety Commission focuses on or raises awareness about.
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‘Nuggets of gold’: Insights from voices of lived experience
This report summarises the outcomes of a scoping project exploring the possibility of gathering and sharing ‘nuggets of gold’ – that is, stories from those with lived experience of suicide attempt.
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Te Pae Hauora o Ruahine o Tararua MidCentral case study: Implementing a major trauma pathway for coordinated care and timely access to allied health input
After people are admitted to Te Pae Hauora o Ruahine o Tararua MidCentral with major trauma, their experience of inpatient acute rehabilitation services varied significantly in terms of quality and consistency.
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Patient-reported outcomes
Patient-reported outcome measures collect and measure feedback about aspects of a patient’s own health and wellbeing.