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Learning from adverse events report 2017–18
This is the annual learning from adverse events report for 2017–18, published by the Health Quality & Safety Commission. The report covers adverse events reported by New Zealand's 20 district health boards (DHBs) and other providers.
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Care Guide for Health Care Assistants in aged residential care webinar
Te Tāhū Hauora Health Quality & Safety Commission invites you to a free webinar introducing the new Care Guide for Health Care Assistants in aged residential care
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Presentations from Delivering resilient health care: A workshop with Professor Erik Hollnagel
Presentations from the Health Quality & Safety Commission's workshop with Professor Erik Hollnagel: Delivering resilient health care.
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Evaluation of the primary care patient experience survey tool
In 2017, the Ministry commissioned this formative evaluation of the National Primary Care Patient Experience Survey tool to assess how well it is working and whether improvements can be made.
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Improving health outcomes: Pacific consumer group’s talanoa on Bula Sautu
This document is a thematic analysis of feedback on the Health Quality & Safety Commission’s report, Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19.
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National hand hygiene compliance report: 1 November 2021 to 28 February 2022
This report presents results for the period 1 November 2021 to 28 February 2022 including national hand hygiene compliance for 20 district health boards and 22 private surgical hospitals.
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How to keep your home bubble safe
Guidance on keeping you and your whānau and family safe when you have finished work during the COVID-19 pandemic.
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Variation and improving services: case studies and key questions
The Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.