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Tweet chat with bias expert Anton Blank

EVENT: 7 Nov 2019, Patient Safety Week

The Health Quality & Safety Commission is hosting a tweet chat during Wiki Haumaru Tūroro | Patient Safety Week 2019. Bias expert Anton Blank will be on hand to answer your burning questions about bias in health care.

Actively listening for patient safety

PUBLICATION: 27 Sep 2019, Safe Surgery NZ

This video talks about the importance of actively listening for patient safety – ensuring all viewpoints are heard and that mistakes are avoided.

Speaking up for patient safety

PUBLICATION: 27 Sep 2019, Safe Surgery NZ

This video talks about the importance of speaking up for patient safety – being vocal is necessary because many times, patients can't speak for themselves.

Alwena & Jim's story

PUBLICATION: 11 Sep 2019, Partners in Care

Alwena was diagnosed with stage 4 peritoneal cancer. In this video, her husband Jim (a health care professional) shares his story about Alwena's diagnosis and their whānau's experience with the health system.

Nau mai, haere mai ki tōku kainga hou | Welcome to my home

PUBLICATION: 24 Jul 2019, Aged Residential Care

A report and video, sharing a collection of personal stories about ‘what’s important’ to people and their families/whānau when entering aged residential care in Aotearoa New Zealand.

Just and fair culture

PUBLICATION: 14 Mar 2019, Medication Safety

This training video illustrates the principles of a just and fair culture; in a just culture, people feel safe and secure to speak up when an error occurs.

Update on anti-staphylococcal bundle using a collaborative approach

NEWS: 19 Feb 2019, Infection Prevention & Control

Over the past year the Health Quality & Safety Commission’s infection prevention and control programme team has facilitated the implementation of a preoperative anti-staphylococcal bundle within the Surgical Site Infection Improvement (SSII) Programme.

Pusi Urale's story

PUBLICATION: 19 Feb 2019, Advance Care Planning

Videos and posters of Pusi Urale, who has shared her personal story for the advance care planning campaign Kia kōrero | Let's talk.

Arthur Te Anini's story

PUBLICATION: 19 Feb 2019, Advance Care Planning

Videos and posters of Arthur Te Anini, who has shared his personal story for the advance care planning campaign Kia kōrero | Let's talk.

Creating a driver diagram

PUBLICATION: 8 Nov 2018, Aged Residential Care

This short video, also provided by the IHI, helps us to understand how we use the driver diagram concept as a tool to describe the system within which we undertake quality improvement activity.

Patient story: Matthew Gunter

PUBLICATION: 23 Aug 2018, Partners in Care

Heather Gunter tells the story of her son Matthew, who was 16-years-old when he developed appendicitis. He had complications following surgery and died two days later, due to causes which could have been prevented.

Patient story: Mum was a glowing light

NEWS: 14 Aug 2018, Advance Care Planning

Sue Limmer experienced mental illness for more than 10 years. In this video her daughter, Annalee, talks her mum's advance care plan and how helpful it was for her family in Sue's final days and weeks.