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Actively listening for patient safety

PUBLICATION: 27 Sep 2019, Safe Surgery NZ

This video talks about the importance of actively listening for patient safety – ensuring all viewpoints are heard and that mistakes are avoided.

Speaking up for patient safety

PUBLICATION: 27 Sep 2019, Safe Surgery NZ

This video talks about the importance of speaking up for patient safety – being vocal is necessary because many times, patients can't speak for themselves.

Alwena & Jim's story

PUBLICATION: 11 Sep 2019, Partners in Care

Alwena was diagnosed with stage 4 peritoneal cancer. In this video, her husband Jim (a health care professional) shares his story about Alwena's diagnosis and their whānau's experience with the health system.

Equity and quality improvement

BLOG POST

Dr Clive Bensemann is the Counties Manukau Health Clinical Lead Integrated Care Mental Health & Addiction and leads the Health Quality & Safety Commission’s mental health and addiction quality improvement programme.

Patient Safety Week | Wiki Haumaru Tūroro update

NEWS: 26 Jun 2019, Aotearoa Patient Safety Day

Planning for Patient Safety Week | Wiki Haumaru Tūroro (3–9 November 2019) continues. This year we are again partnering with ACC to promote the week. This year’s theme is ‘Improving communication by understanding implicit bias in health care’.

Surgical briefings support practical decision making

PUBLICATION: 20 Jun 2019, Safe Surgery NZ

Alisa Ili, theatre nurse manager and Dr Andrew Connolly, general surgeon at Counties Manukau Health, share how start-of-list briefings support their decision making.

What are the benefits of surgical briefings?

PUBLICATION: 20 Jun 2019, Safe Surgery NZ

Alisa Ili, theatre nurse manager and Dr Andrew Connolly, general surgeon at Counties Manukau Health, share the benefits they've experienced from holding regular start-of-list briefings.

Surgical briefings are an efficient way to start the day

PUBLICATION: 20 Jun 2019, Safe Surgery NZ

Briefings take just five minutes and have a significant and positive impact on patient safety by improving communication and teamwork, reducing delays and identifying potential risks prior to surgery.

Just and fair culture

PUBLICATION: 14 Mar 2019, Medication Safety

This training video illustrates the principles of a just and fair culture; in a just culture, people feel safe and secure to speak up when an error occurs.

Keri Kaa's story

PUBLICATION: 19 Feb 2019, ACP information for consumers

Videos and posters of Keri Kaa, who has shared her personal story for the advance care planning campaign Kia kōrero | Let's talk.

Cheryl Cameron's story

PUBLICATION: 19 Feb 2019, ACP information for consumers

Videos and posters of Cheryl Cameron, who has shared her personal story for the advance care planning campaign Kia kōrero | Let's talk.

Clive Aspin's story

PUBLICATION: 19 Feb 2019, ACP information for consumers

Videos and posters of Clive Aspin, who has shared his personal story for the advance care planning campaign Kia kōrero | Let's talk.

Noel Tiano's story

PUBLICATION: 19 Feb 2019, ACP information for consumers

Videos and posters of Noel Tiano, who has shared his personal story for the advance care planning campaign Kia kōrero | Let's talk.

Pusi Urale's story

PUBLICATION: 19 Feb 2019, ACP information for consumers

Videos and posters of Pusi Urale, who has shared her personal story for the advance care planning campaign Kia kōrero | Let's talk.

Arthur Te Anini's story

PUBLICATION: 19 Feb 2019, ACP information for consumers

Videos and posters of Arthur Te Anini, who has shared his personal story for the advance care planning campaign Kia kōrero | Let's talk.