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The promotion of co-design as a method to involve consumers, whānau and communities in the design, delivery and evaluation of health services has been a long-standing focus of the Commission. This approach can bring people together to ensure that multiple perspectives are reflected in the design, delivery and evaluation of services.

Through our collaboration with Ko Awatea, we have delivered co-design programmes in all regions. Read more about the many completed case studies below.

We now offer an open-access introduction to co-design. To find more about how to access this, please email

Defining co-design

Co-design is often used as an umbrella term for participatory, co-creation and open design processes. Key components of a co-design process should involve users and staff in designing solutions, and design decisions should only be made after feedback is gathered (Ko Awatea 2022).


Ko Awatea. 2022. Co Design. URL: (accessed 18 April 2022).


Information and resources.

Last updated: 22nd June 2022