Resource library Whare rauemi

This is the MMWG’s second annual report. It outlines the work of the MMWG and provides an update on what we have achieved this year and an overview of next steps.

A guide to developing a framework for collecting information from consumers to improve the quality of health and disability services.

Lana Bartlett describes her family's experiences communicating with health care staff during her father's stay in hospital.

Ron Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.

Evaluation report and resources from Malatest International and resources from Workbase Education Trust for the Commission's health literacy medication safety demonstration project.

Vicki Culling from the Perinatal and Maternal Mortality Review Committee (PMMRC) discusses the loss of her first baby from a still birth, and her involvement as a consumer representative on the PMMRC.

National hand hygiene compliance report for the period of 1 November 2020 to 28 February 2021.

This short video explains what you and your family and whānau can do to prevent an infection developing in your wound when you have surgery.

A summary of the responses to two surveys relating to infection prevention and control during the COVID-19 pandemic response. The surveys were conducted by the Health Quality & Safety Commission in July−August 2020.

National hand hygiene compliance report for the period of 1 July to 31 October 2020.