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Quality improvement: no quality without equity?Over the past 30 years, the health quality movement has striven to reduce unwarranted variation. In this paper we examine the New Zealand context.
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Evaluation of the primary care patient experience survey toolIn 2017, the Ministry commissioned this formative evaluation of the National Primary Care Patient Experience Survey tool to assess how well it is working and whether improvements can be made.
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Describing the quality of New Zealand's health and disability servicesHealth Quality and Safety Indicator report 'Describing the quality of New Zealand's health and disability services'.
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Addressing unwarranted variation: literature review on methods for influencing practiceThis literature review focuses on methods used overseas for identifying and reducing unwarranted variation in health care with a view of informing the approach in New Zealand.
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A Window on the Quality of New Zealand's Health Care 2017The 2017 edition of the Health Quality & Safety Commission’s Window on the Quality of New Zealand’s Health Care brings our measures up to date and draws out key messages about the quality of New Zealand’s health system.