Displaying 28 - 37 of 43 results
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Raising the bar on the national patient experience survey: phase oneRaising the Bar on the National Patient Experience Survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience surveyThe Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).
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National patient experience survey: Results for patients treated in November 2019Results of the national inpatient experience survey for patients treated in November 2019.
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New Zealand patient experience survey programme refresh 2019/20This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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Measuring culturally safe care through the patient experience surveysTwo documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.