Displaying 41 - 48 of 48 results
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Co-design programme evaluation and case studies 2015–16The 2015–16 co-design programme was delivered in two DHBs over an eight-month period from October 2015 to May 2016. The evaluation report, interviews and case studies from the programme are now available.
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Guide for developing a consumer experience framework (DHB quality and risk managers)A guide to developing a framework for collecting information from consumers to improve the quality of health and disability services.
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Video: Communicating with Māori in a health settingLana Bartlett describes her family's experiences communicating with health care staff during her father's stay in hospital.
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Video: Ron Paterson shares personal experience of great hospital careRon Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.
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Partners in Care co-design programme: Participant feedback reportThe report below contains a summary of feedback from participants in the Health Quality & Safety Commission’s 2020/21 co-design in primary care programme.
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A good start in life: practical guidanceThis resource is about whānau, community and services working together to ensure children with disabilities get a good start in life.
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Results of the all-of-Commission consumer forum surveyThe Health Quality & Safety Commission’s Partners in Care team held an all-of-Commission consumer forum in May 2019.
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Te Kete Hauora patient advisory group workbookThis workbook was developed by the Hutt Union and Community Health Service as a tool to gather views and feedback from their consumer advisory group.