Resource library Whare rauemi

Penina has been a lead maternity care midwife for over 20 years. She says when a Pacific person comes to her, they expect she will understand how to best care for them without them having to spell it out.

Guide to improving the use of antibiotics in the management of urinary tract infections in aged residential care

A forum for consumers and whānau to have a voice at every level of the health system.

A forum for consumers and whānau to have a voice at every level of the health system. Your voices. Your health. Join the consumer health forum Aotearoa.

This video talks about the importance of speaking up for patient safety – being vocal is necessary because many times, patients can't speak for themselves.

This video talks about the importance of actively listening for patient safety – ensuring all viewpoints are heard and that mistakes are avoided.

Alisa Ili, theatre nurse manager and Dr Andrew Connolly, general surgeon at Counties Manukau Health, share how start-of-list briefings support their decision making.

Briefings take just five minutes and have a significant and positive impact on patient safety by improving communication and teamwork, reducing delays and identifying potential risks prior to surgery.

A video from the Commission outlining the use of the World Health Organization's surgical safety checklist.