Resource library Whare rauemi

Ron Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.

Dr Michal Boyd presented a webinar on Thursday 21 May 2020, 'Caring for complex older people: tips, tricks and tales from the trenches', in association with Mobile Health.

This video provided by the IHI, helps us to understand how we use the driver diagram concept as a tool to describe the system within which we undertake quality improvement activity.

Watch Dr Robert Lloyd from the Institute for Healthcare Improvement (IHI), show how to use a 'family of measures' to monitor the impact of quality improvement work.

This is the story of Gary Edwards, a 60-year-old builder from Waitarere Beach, who ended up on Warfarin after a cardiac event.

This is a summary version of the Commission's video on effective use of the World Health Organization's surgical safety checklist.

In this video, Dr Matthew Drake (clinical lead obstetric anaesthesia) presents a virtual grand round about the New Zealand national maternity early warning system (MEWS).

Courtenay Mihinui shares the story of her journey through the health system with her daughter Demar.

The Health Quality & Safety Commission held a webinar on 27 July 2018 about modifications to the New Zealand early warning score (NZEWS).

Rasik is the main carer for his sister. He shares the story of supporting her through a first hospital admission for surgery, and through many subsequent admissions over the following five years.