Resource library Whare rauemi

The hand hygiene communication toolkit provides district health board staff with a range of ideas and guidance to promote hand hygiene and to engage health care workers to improve their practice.

The patient participation guidelines are designed to assist district health board (DHB) hand hygiene coordinators to develop and implement a hand hygiene patient participation programme as one component of their overall multi-modal programme

A pamphlet on hand hygiene

This year’s A window on quality 2021 explores the secondary impacts of our response on selected aspects of the functioning of our health system so we can learn from that experience and shape resilient system responses in the future.

This resource aims to support primary care providers, alliances and primary health organisations (PHOs) to progress consumer engagement in primary care. It offers context, tools and examples for primary care providers, alliances and PHOs to consider.

A summary of the latest report in our Window on Quality series which focuses on health for pacific peoples, from maternity to end of life using a life-course approach.

The methodology and procedures for the adult primary care patient experience survey (August 2020 update).

This document outlines the protocol for reviewing patient comments from the adult primary care patient experience survey.