Displaying 41 - 50 of 247 results
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Principles for engaging consumers and whānau in mental health and addiction adverse event reviewsThis information is provided for mental health and addiction (MHA) services. It is intended to guide adverse event review facilitators on the principles of engaging with consumers and their whānau affected by an adverse event and to complement...
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Consumer network terms of referenceTerms of reference for the Te Tāhū Hauora Health Quality & Safety Commission's partners in care consumer network.
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Learning from harm programme restorative responses workbookThis workbook is an introduction to restorative responses in the context of adverse events. A restorative response is a relational approach that is guided by a need to address harm, meet needs, restore trust, prevent repetition and promote repair.
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Jessica Nand and Dr Mark Beale talk about medicine reconciliation in NZJessica Nand (pharmacist) and Mark Beale (doctor) talk about medicine reconciliation.
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A window on quality 2022 (Part 2) | Whakarāpopototanga matua: He tirohanga kounga 2022 (Wāhanga 2)In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).
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Pono consumer story: Jenny FenwickJenny Fenwick shares her experience of seclusion in Aotearoa New Zealand as part of the Health Quality & Safety Commission's Pono consumer stories project.
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The co-design processCo-design is how we partner to design a higher quality and safer health system. Watch this 1-minute animation to learn more.