Resource library Whare rauemi

This workbook is an introduction to restorative responses in the context of adverse events. A restorative response is a relational approach that is guided by a need to address harm, meet needs, restore trust, prevent repetition and promote repair.

This report presents results for the period 1 November to 28 February 2023 including national hand hygiene compliance for 20 health districts and 23 private surgical hospitals (PSHs).

This is a report from a hui for the consumer health forum Aotearoa at Te Papa, Te Whanganui-a-Tara Wellington on 10 November 2022.

This report presents results for the period 1 July to 31 October 2022 including national hand hygiene compliance for 20 health districts and 23 private surgical hospitals (PSHs).

A case study from Te Whatu Ora Taranaki, who identified that many people were not receiving the required discharge information or referrals for follow-up when they were discharged from hospital following a traumatic brain injury (TBI).

In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).

In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).

The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.