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Policy for consumer and whānau engagement, fees and reimbursementPolicy for paying consumers who are involved with Health Quality & Safety Commission work.
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Amended questions on how patients access careThere are amendments to the adult primary care patient experience survey questionnaire.
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Reducing and eliminating seclusion in mental health inpatient servicesThis document is an evidence review for the Health Quality & Safety Commission about reducing and eliminating seclusion in mental health inpatient services.
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Zero seclusion case studies: How DHBs are successfully reducing the use of seclusionThis document features the experiences of six health professionals who have successfully reduced the use of seclusion in their district health board's mental health and addiction services.
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Zero seclusion measurement: A family of measuresThis document describes the 'family of measures' used in the Commission's mental health and addiction quality improvement programme.
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Zero seclusion infographicAn infographic containing key seclusion statistics for New Zealand.
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Mental health and addiction quality improvement programme evaluation 2023An evaluation of the mental health and addiction quality improvement programme, undertaken by social research company Litmus in late 2023.
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Zero seclusion: Safety and dignity for all – change package | Aukatia te noho punanga: Noho haumanu, tū rangatira mō te tokomaha – mōkī arohaThis Zero seclusion change package | mōkī aroha uses a set of globally recognised, evidence-based interventions aimed at improving the care of tāngata whaiora while moving towards achieving zero seclusion in mental health inpatient units.
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Principles for engaging consumers and whānau in mental health and addiction adverse event reviewsThis information is provided for mental health and addiction (MHA) services. It is intended to guide adverse event review facilitators on the principles of engaging with consumers and their whānau affected by an adverse event and to complement...