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Adult hospital patient experience survey: What have we learned from 5 years’ results?This report sets out major themes from the results of the adult hospital patient experience survey since its inception in 2014. It covers how responses have changed over that time, and the variation in responses between different groups.
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Second annual update on increasing transparency in New Zealand health careThis is the second annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.
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Third annual update on increasing transparency in New Zealand health careThis is the third annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.
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Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England, 2005–13This report from The King's Fund provides an analysis of trends in inpatient surveys in NHS acute trusts in England from 2005–13.
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Adult primary care patient experience survey 2019: A review of responses in the general practice module and suggestions for the futureThis report seeks to give readers a focused review of responses to the general practice section of the 2019 New Zealand adult primary care patient experience survey.
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Early implementation evaluation reportBetween October 2017 and June 2018, the Commission worked with six early implementation sites to make improvements to their systems through testing the national vital signs chart, New Zealand early warning score and other tools and guidance.