Resource library Whare rauemi

This video provided by the IHI, helps us to understand how we use the driver diagram concept as a tool to describe the system within which we undertake quality improvement activity.

Watch Dr Robert Lloyd from the Institute for Healthcare Improvement (IHI), show how to use a 'family of measures' to monitor the impact of quality improvement work.

The Surgical Site Infection Improvement Programme's frequently asked questions covers general programme queries, questions about data collection, and technical queries. The page is updated on a regular basis to incorporate new questions.

Watch the Hand Hygiene NZ patient story, in which Paul and Rachel share their experience of the impact that a healthcare associated infection can have on both the patient and their family.

In this video, Dr Matthew Drake (clinical lead obstetric anaesthesia) presents a virtual grand round about the New Zealand national maternity early warning system (MEWS).

These documents can be used as a flyer or poster for patients to promote the patient experience survey in hospitals, PHOs and general practices. They are available in a range of languages.

Rasik is the main carer for his sister. He shares the story of supporting her through a first hospital admission for surgery, and through many subsequent admissions over the following five years.

The Commission has developed a new co-design resource: a factsheet for hospitals to give to consumers who are considering joining the Kōrero mai/Talk to me co-design team. This was originally published in June 2017 and was updated in October 2020.

Dave Churchman and his wife Diane share their story of life for Dave after his diagnosis of cancer.

This document provides methodology and definitions for Perinatal and Maternal Mortality Review Committee reporting.