Resource library Whare rauemi

Case study from the three test sites exploring the complexity of communication relating to escalation.

This resource is designed to help hospital staff plan and engage executive and senior leaders in IPC walk rounds, capture issues and suggestions, and develop and implement improvements.

Interactive version of a vital signs chart which includes the New Zealand early warning score.

The latest in our ongoing Window on Quality series focuses on health for Pacific peoples, from maternity to end of life, using a life-course approach, and includes expert perspectives on how the health system is performing for Pacific peoples.

A summary of the latest report in our Window on Quality series which focuses on health for pacific peoples, from maternity to end of life using a life-course approach.

This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.

Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.

This privacy impact assessment aims to help us better monitor health equity as a key aspect of quality.

These flyers for patients are to promote the adult hospital patient experience survey in hospitals.

This is the fourth annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.