Te whakamahere tiaki i mua i te wā taumaha

Advance care planning

Advance care planning is the process of thinking about, talking about and planning for future health care and end of life care. This page provides information about advance care planning for consumers and clinicians.
Te āhua o te kaitātaki me ngā mahi ka taea

Leadership and capability

Our quality improvement science education and training courses provide skills to address local improvement challenges, as well as building ability to draw on what is available nationally.
Te whakaratonga pai ake

Improved service delivery

The Commission engages with the sector to improve the delivery of health care services though specific quality improvement programmes.
Te Rōpū Tohutohu Rautaki Ārai Mate

Infection prevention and control

The Commission’s national Infection prevention and control (IPC) programme aims to improve patient outcomes by reducing the incidence and impact of healthcare associated infections (HAIs) within the New Zealand health and disability sector.
Whakapai i ngā mahi hauora hinengaro waranga hoki

Mental health and addiction quality improvement

The mental health and addiction quality improvement programme is a national initiative working with the DHBs to ensure that people who experience mental health and addiction issues, and their whānau, receive high quality care.
Komiti arotake matenga

Mortality Review Committees

Mortality review committees are statutory committees that review particular deaths, or the deaths of particular people, in order to learn how to best prevent these deaths.
Arotakenga Mātai Whēkau ā-Motu

National Bowel Screening Programme Review

In February 2018 Health Minister Hon. Dr David Clark initiated an independent review of the National Bowel Screening Programme.
Te Hononga Whētuki ā-Motu

National Trauma Network

The Health Quality & Safety Commission is contracted by the Accident Compensation Corporation (ACC) to provide support to the Te Hononga Whētuki ā-Motu | National Trauma Network.
He hoa tiaki

Partners in Care

Our programme’s aim is to ensure consumer and whānau engagement in the planning, delivery, and monitoring of health services and therefore a higher quality and safer health system.
Punaha ahuru

System safety

The way we think about safety in the health sector has changed over recent years. We are increasingly recognising the health care system is a complex system that constantly adapts to change.

Mōhiohio kounga e pā ana ki te hauora

Health Quality Intelligence

This programme establishes baseline measures and indicators which can be used to assess the quality of the health and disability system.
Mapi Hauora Kē

Atlas of Healthcare Variation

The Atlas of Healthcare Variation displays easy-to-use maps, graphs, tables and commentaries that highlight variations by geographic area in the provision and use of specific health services and health outcomes.
Tono raraunga

Data submission

This page is for submitting data around quality & safety markers and Adverse Events.
Ngā Tohu Hauora, Kounga me te Haumaru

Health Quality & Safety Indicators

Measuring the quality of health care and communicating the results in a variety of ways and settings is a powerful way to stimulate improvement.
He Kete Rauemi

Measures Library

Health sectors rely on data to improve quality. Our Measures Library provides technical documents and summaries, management and case documents, plus links to other resources like the Atlas of Healthcare Variation.
Open4Results

Open4Results highlights harm prevented and money saved through the improvements made by health services in areas where the Commission has a focus.
He ara aupiki, he ara auheke

Patient experience

Patient experience is a vital but complex area. The Health Quality & Safety Commission conducts two national surveys to enable the collection, measurement and use of patient experience information on a regular basis.
Ngā taupānga

Subscribed apps

A list of subscribed apps to view data published by the health quality intelligence programme.
Ngā tohu kounga, tohu haumaru

Quality & Safety Markers
Papatohu kounga

Quality Dashboards

The dashboard brings together everything the Health Quality & Safety Commission knows about local health systems in one place.
Kōrero kounga

Quality Accounts

Quality accounts require health care providers to give an account for the quality of their services in a similar way to financial accounts showing how an organisation used its money.
Te kounga o te tauwhiro hauora

Window on the quality of health care

Every year the Commission publishes a document we call A window on the quality of Aotearoa New Zealand’s health care. The Window provides a snapshot of the quality of health care in the country.

Whare rauemi

Resource library
Te Pū rauemi KOWHEORI-19

COVID-19 resource hub

Support for people working in health during the COVID-19 pandemic. Find information about how you can support yourselves and others, including consumers, teams and colleagues which complements and aligns with Ministry of Health resources.
Kia āta kōwhiri

Choosing Wisely

The Choosing Wisely campaign seeks to reduce harm from unnecessary and low-value tests and treatment.

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Video: How Mersey Care built a restorative just culture
Published: 8th February, 2023 | Video

In this presentation, Joe Rafferty, Chief Executive of Mersey Care NHS Foundation Trust, and Amanda Oates, Executive Director of Workforce, outline how they built a restorative just culture in Mersey Care.
Restorative practice

Presentation: What's happening locally
Published: 8th February, 2023 | Video

Presentation by Jacqueline Ryan of our mental health and addiction quality improvement programme from September 2021.
Mental health & addiction quality improvement

Pou hihiri, Pou o te aroha | Healing and learning from harm
Published: 8th February, 2023 | Multimedia

Pou hihiri, Pou o te aroha | Healing and learning from harm was developed by the Diana Unwin Chair in Restorative Justice and Stella Maris productions in consultation with several health sector and Māori partners, and funded by the Commission.
Restorative practice

E-learning module: Human Factors | Ngā Āhua Tangata
Published: 27th January, 2023 | Video

The e-learning module, Human Factors | Ngā Āhua Tangata in health care includes seven videos and is available free to all in health care professionals via the LearnOnline platform.
Resilient health care Restorative practice Adverse events

Co-design case study: Susanne Cummings
Published: 18th January, 2023 | Video

Susanne Cummings is a senior peer support worker at Vaka Tautua. She explains what it was like working in a co-design project with Te Ara Pae Trust.
Consumer hub

Co-design explained in 30 seconds with Susanne Cummings from Vaka Tautua
Published: 18th January, 2023 | Video

Susanne Cummings is a senior peer support worker at Vaka Tautua. She explains what co-design is in 30 seconds.
Consumer hub

Surgery and risk in Aotearoa New Zealand 2022 | Te pōkanga me te tūponotanga i Aotearoa
Published: 15th December, 2022 | Multimedia

This infographic summarises information about surgery in New Zealand in 2021, including the risks associated with having surgery. It covers elective surgery (surgery planned in advance) and emergency surgery (surgery for an urgent medical condition).
Mortality Review Committees Perioperative Mortality Review Committee

Quarterly surgical site infection (SSI) champions meeting (7 December 2022)
Published: 12th December, 2022 | Presentation

This Surgical Site Infection Improvement Programme meeting with SSI champions included a presentation by Dr Arthur Morris on a review of the last five years of cardiac surgery.
Infection prevention and control

Presentations from workshops on project focused on monitoring consumers on particular antipsychotic medication treatment to reduce risk of poor cardiovascular health
Published: 29th November, 2022 | Multimedia

Slides are available below from the supra-regional co-design workshops on the project focusing on monitoring consumers on particular antipsychotic medication treatment to reduce risk of poor cardiovascular health.
Mental health & addiction quality improvement

Penina's story — lead maternity care midwife
Published: 28th November, 2022 | Video

Penina has been a lead maternity care midwife for over 20 years. She says when a Pacific person comes to her, they expect she will understand how to best care for them without them having to spell it out.
Aotearoa Patient Safety Day Consumer hub