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Introduction to human factors and maternity systems presentation
This is a video recording of a presentation by Professor Paul Bowie about human factors and maternity systems.
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Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
The latest in our ongoing Window on Quality series focuses on health for Pacific peoples, from maternity to end of life, using a life-course approach, and includes expert perspectives on how the health system is performing for Pacific peoples.
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Summary: Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
A summary of the latest report in our Window on Quality series which focuses on health for pacific peoples, from maternity to end of life using a life-course approach.
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Adult primary care patient experience survey: protocol for reviewing patient comments
This document outlines the protocol for reviewing patient comments from the adult primary care patient experience survey.
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Adult primary care patient experience survey: PHO guide to getting started
A guide for primary health organisations (PHOs) about getting started with the adult primary care patient experience survey.
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Adult primary care patient experience survey: Patient management system instructions
Patient management system instructions for the primary care patient experience survey, for Best practice, Medtech and MyPractice patient management systems.
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Patient experience surveys: flyer/poster for patients
These documents can be used as a flyer or poster for patients to promote the patient experience survey in hospitals, PHOs and general practices. They are available in a range of languages.
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Adult primary care patient experience survey 2019: A review of responses in the general practice module and suggestions for the future
This report seeks to give readers a focused review of responses to the general practice section of the 2019 New Zealand adult primary care patient experience survey.
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Self-review report based on the Performance Improvement Framework
In 2019, the Health Quality & Safety Commission completed a self-review, based on the State Services Commission’s Performance Improvement Framework (PIF).
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Guide to preparing and implementing a pressure injury measurement programme
This document gives hospital staff practical guidance on how to implement a robust pressure injury (PI) measurement approach, as part of wider PI prevention and management activities.