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Collective learning: Quality improvement in aged residential care
Early in 2019, the Health Quality & Safety Commission's aged residential care programme team identified four care homes in the Auckland region, to carry out small-scale improvement projects over three months.
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Welcome to my home
The Health Quality & Safety Commission’s aged residential care (ARC) programme is pleased to share a collection of personal stories about what’s important to people and their families/whānau when entering ARC in Aotearoa New Zealand.
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Creating a driver diagram
This video provided by the IHI, helps us to understand how we use the driver diagram concept as a tool to describe the system within which we undertake quality improvement activity.
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Family of measures
Watch Dr Robert Lloyd from the Institute for Healthcare Improvement (IHI), show how to use a 'family of measures' to monitor the impact of quality improvement work.
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Communicating effectively with older people and their whānau/family
The Communicating effectively with older people and their whānau/family | Kia kōrerorero pai ki ngā kaumātua me ō rātou whānau part of the Frailty care guides 2023.
- Frailty (Frailty care guides 2023)
- Guide for health professionals caring for kaumātua (Frailty care guides 2023)
- Assisted dying (Frailty care guides 2023)
- Advance care planning (Frailty care guides 2023)
- Enduring power of attorney (EPoA) (Frailty care guides 2023)