Search results
Displaying 1 - 10 of 93 results
-
New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
-
Executive summary: A window on quality 2022 (Part 2) | Whakarāpopototanga matua: He tirohanga kounga 2021 (Wāhanga 2)
In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).
- Case study: Harnessing data for local quality improvement in diabetes
-
Evaluation of the primary care patient experience survey tool
In 2017, the Ministry commissioned this formative evaluation of the National Primary Care Patient Experience Survey tool to assess how well it is working and whether improvements can be made.
-
Adult primary care patient experience survey: protocol for reviewing patient comments
This document outlines the protocol for reviewing patient comments from the adult primary care patient experience survey.
-
Safe use of opioids data collection and reporting workbook (manual data capture)
Spreadsheet template for manual data capture, for the safe use of opioids data collection and reporting.
-
Key findings from the adult primary care patient experience survey: February 2022
Key findings from the adult primary care patient experience survey.
-
User guide to the Atlas in Healthcare Variation
The Atlas is a powerful tool which allows us to look at heath care variation in New Zealand. The Atlas is quite simple to use but we recommend you read the following guidance on creating reports first to ensure you get the best out of it.
- Hospital Standardised Mortality Ratios model – methodology paper (July 2015)
- National patient experience survey: Results for patients treated in May 2019