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Practical accessibility tips for producing consumer resources
Learn cost-effective accessibility tips for creating consumer resources and communications by watching this video.
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What is the code of expectations and are we achieving what’s required?
Discover why partnering with consumers is essential for effective collaboration, as explained by Mary Schnackenberg, a disability advocate and consumer, in this insightful interview.
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He maungarongo ki ngā iwi: Envisioning a restorative health system in Aotearoa New Zealand
This framework supports the health and disability sector to mitigate and respond to health care harm in Aotearoa New Zealand.
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Quality improvement: no quality without equity?
Over the past 30 years, the health quality movement has striven to reduce unwarranted variation. In this paper we examine the New Zealand context.
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Adverse events exception reporting
These documents summarise adverse event exception reporting for the 2020/21 and 2021/22 financial years.
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Code of expectations for health entities' engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Our voices | ō mātou reo attendee evaluation report
To enhance the quality of future consumer health forum Aotearoa events, He Hoa Tiaki | Partners in Care conducted a survey of people who attended the Our voices | ō mātou reo event. This is a summary of their feedback.
- Severity Assessment Code (SAC) rating and process tools
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Guide to doing a learning review
- Learning review template